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512-671-TONE (8663)
Shipping Policy

We have worked diligently on our logistics and shipping processes, so when you order something from Danny Ray's Music large or small, we will meet or exceed your expectations. We reserve up to two business days for order processing to ensure that your order ships correctly and completely. If you submit your order before 1pm CST Monday through Friday, most orders will ship within 24 hours! Be aware if there are any problems or concerns regarding your order, it might be delayed, but rest assured that our staff will contact you to correct the issue and expedite your shipment in a timely manner.

All shipping times are calculated in business days. Take note that Saturday or Sunday are not considered business days. Our standard shipping is three to seven business days, and the transit time for expedited shipping is one to three business days, depending on the method of expedited shipping that is selected. So if, for example, you submit an order after 1 pm CST on Friday or over the weekend, it will ship the following business day, typically the following Monday, except in the case of a national holiday. Any orders with expedited shipping placed on a Friday or over the weekend will be shipped within 1 to 2 business days. Be aware of this when making purchases with overnight shipping because your package may not arrive until the third business day.

Free shipping will not apply if a P.O. Box is used. If the shipment is too heavy for the U.S. Postal Service, there may be some additional delays shipping your product. Once our staff is aware of the delay they will be communicating with you for a physical address so we can reconcile the delay. Please be aware if there are any additional fees accrued in the shipment they are the responsibility of the customer. In the event of a damaged, defective, or incorrect item, the customer is still responsible for these fees at that time.
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[1/27/2015 1:30 PM] Joshua Ledbetter: